In June Mane Chance Sanctuary chose to work with GalaBid to run the Silent Auction at their Summer Ball in Surrey. Pam Gaffney who was in charge of the auction quickly learned the GalaBid software and very successfully ran the auction herself at the event. Here's what she had to say about the experience.
Were you happy with the results of your silent auction?
Yes very happy and pleased with the way everything went.
What led you to choose to work with GalaBid for your silent auction?
Cost, friendliness, ease and scope of use of the software.
You've used tablet only bidding system in the past. How did your guests find the experience of using their smart phones for the silent auction?
About 50% of our bidders were not too technology savvy so they got our circulating volunteers to bid for them. The rest had no problem in using their phones and used them to good effect. Having the items on a loop on the big screen helped to keep people aware with the updating on the bids too
You ran the software yourself on the night without any GalaBid staff at the event, how did that go?
Initally a couple of hiccups, mainly down to my mistakes/forgetfulness, but one phonecall to Galabid support rectified the problem and it was plain sailing after that.
How was your experience of working with the GalaBid team in the lead up to your event?
Excellent. They talked me through everything step by step and were supportive in answering my questions and helping me any issues. They gave me plenty of advice in terms of other aspects of the software that could be helpful.
What advice would you give other charities who are planning to run their silent auctions
using mobile bidding technology?
Basically, it's a no brainer. Setting up the items is very easy and quick to grasp. The software is flexible enough to allow you to have live and fixed price items as well as silent auction bidding. The after event actions in sending messages to both successful and unsuccessful bidders is great. The fact that the cost structure is based on the income on the night is ideal for charities. Having to pay big fees to other tablet based companies can be a dubious thing when funds are all that matters