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FUNDRAISING SOLUTIONS

SILENT AUCTION PLATFORM

Make your next fundraising event
a success.

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A silent auction is an effective fundraising idea for big and small causes alike. Bidding on items in your fundraising platform is easy and fun with our interactive silent auction system. Accessible via any mobile device, our silent auction software will help raise more for your cause.

With flexible pricing and market leading technology, GalaBid's fundraising solutions are designed to make your silent auction a success
  • Extend the reach of your silent auction by offering online auction access and pre-event bidding.
  • Online catalogues bring auction items to life.
  • Speedy and secure payment processing means no post auction queues.
  • A silent auction can be run online only or as part of a live event.
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mobile fundraising platform works in any of this devices
Raffle>Donations>

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How Does a Silent Auction Work?

Auction participants make bids online for prizes. The auction runs for a specified amount of time. At the end of the auction the highest bidder for each prize wins!

5 Ways Your Phone Can Raise Money For Charity

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SILENT AUCTION PLATFORM
PACKED WITH GOOD THINGS

Pre-event bidding

Build early momentum with our pre-event bidding option. Launch your online auction days, weeks, or even months before the live event to get the bids rolling in.

fundraising mobile platform features
online auction box
  • Pre-Event Bidding
    pre-event bidding on silent auction platform
  • Mobile Bidding
    mobile bidding on silent auction
  • Branded
    Auction Catalogue
    branded auction catalogue fundraising software
  • Mobile Alerts
    mobile alerts on mobile device
  • Instant Payment
    instant payment silent auction platform
  • leaderboard live display engage attendees while fundraising event
    Leaderboard
    Displays
  • mobile invoice after paying for item donation or raffle
    Mobile Invoices
  • secure payment after raise money
    Secure Payment
  • fundraising platform with custom design
    Custom Design
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PACKED WITH GOOD THINGS

silent auction feature

Pre-event Bidding

Build early momentum with our pre-event bidding option. Launch your online auction days, weeks, or even months before the live event to get the bids rolling in.

branding customisation auction feature

Branded Auction
Catalogue

Customise your virtual catalogue with your artwork, colour scheme, logos and sponsors and see your creation come to life with the live preview pane.

payment credit card fundraising

Instant Payment

Make purchasing simple with our instant payment system. Winning bidders can pay and checkout directly from their mobile device as soon as the auction closes.

invoices feature auction

Mobile Invoices

Mobile invoices are generated the moment the auction closes. Sent via SMS, winning bidders receive immediate confirmation of their success plus a payment link.

secure online fundraising system

Onsite Support

Onsite technical support is available to make your auction run smoothly and without stress.

invoices feature auction

Mobile Bidding

Taking your event online means everyone can participate in your silent auction or raffle. From event attendees to supporters around the world, online access extends the reach of your fundraiser.

alerts notifications feature auction

Mobile Alerts

Real-time mobile alerts make sure auction bidders stay in the loop. Automated notifications tell bidders when they’ve been outbid, or when an auction ends.

leaderboard feature auction bids

Leaderboard
Displays

Create a customised scrolling leaderboard showcasing each auction item and bid activity.  Rev up the excitement with a countdown timer and donation visualiser to track progress towards your target.

secure online fundraising system

Secure Payment

Our secure payment gateway offers confidence and peace of mind.

custom design module fundraising website

Custom Design

Make your digital auction platform as unique as your event. Design flexibility means you can customise the online auction to showcase your prizes and your cause.

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Frequent Asked Questions About Silent Auctions

What is the difference between a Live and Silent auction?

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A live auction requires an auctioneer and is held in-person at venue. Bidders rasie their hand or paddle to the bid an amount of their choosing. A silent auction is run on online, and occassionaly in-person using paper bids. Bidders enter their bid either online of using a paper slip.

How many items can I add?

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To keep the platform loading as quickly as possible, we recommend a max of 300 items with up to 10 images each, or 1000 with no images.

Can I also have raffle and donation items with my auction?

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Yes, you can combine raffle, auction and donation item types within one campaign.

What if the winner doesn't pay for their item?

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All underbidders are tracked and recorded in the platform. We suggest contacting an underbidder to offer them the prize. You can easily add it to the underbidder's invoice by deleting the retracted highest bid. It will then automatically go to the next underbidder for the amount they bid.

Can I re-order my items?

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You can easily drag and drop your items once they are added at any stage of your campaign set-up - including once you are live and are taking bids.

How can I edit my items once my fundraising campaign is live?

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You can edit your items in the Item section at any stage during the set-up, and also once your campaign is live and there are bids on the item.

Can items have multiple winners?

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Yes, you can have up to 10 items per lot. This means that the 10 highest bidders will each win 1 item. 1 winner cannot win more than 1 item when using this format.

Can I close bidding at different times on different items?

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This is not a feature yet, however, you are able to lock items individually to stop people bidding on them at anytime and keep the current bidder as the highest bidder for when the auction closes.

Can I add reserves to my items?

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Yes, in the advanced options section. When editing the item you can enable a reserve and enter the amount you wish. Once a bid is place on that item it will say 'Below Reserve' until the reserve amount is met. You can edit the reserve amount at any time.

Is there a max-bid or proxy bid feature?

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Not yet! We are adding this feature in the near future so watch this space.

Can I enabled overtime or extended bidding on my auction?

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Yes, you can set the overtime to any time you wish. If you set it to 3 minutes then the whole auction will stay open an additional 3 minutes.

Can I set my auction to close at a certain time?

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Yes, you are able to schedule your auction to close.  This will activate a countdown timer on the campaign for your participants to view also. Note, the auction must be opened manually still.

Are participants required to enter their credit card details before bidding?

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This feature is optional, we call it Pre-authorisation and can be turned on in the Payment section once your Stripe account is connected. Participants will be asked to enter their credit card information as part of the registration process, however, they will not be automatically charged at the end of the auction. They will be sent a payment link from the platform which they can select their registered card to pay. Alternatively, admins have the ability to charge participant's registered cards from the admin dashboard if they wish.

How long can I run my auction?

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You have 12 months from the start of your campaign to close it. GalaBid recommends 10 - 14 days for the best auction results.

Do participants need to register to bid?

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Yes, they will be asked to register during the first bid process. You can set the registration fields for your participants, eg. phone number, email, address, company etc. GalaBid requires a minimum of a name and either phone number or email to create a participant account.

Do bidders receive an outbid message?

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Yes, each time the highest current bidder is outbid they are sent an outbid notification with a link back to the item so that they can bid again.

Who ships the prizes to the winners?

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This is the responsibility of the campaign organiser.  If you have an account manager they will be able to discuss the best way to utilise the platform to make dispatching your prizes as easy as possible.

Can I add shipping to my items?

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Not yet, this feature will be added to the GalaBid platform in 2022. We recommend charging your participants outside of the platform for shipping until then.

Can I display the current highest bidders on screen at my live event?

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Yes, we call this feature the projector display and is located in the dashboard in Control Panel. You can customise your display page and share it to your screens using a URL we provide within the display section. This display has multiple feature to choose from including Winner Table, Pop-up

How do I keep track of who has received their prize?

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In the GalaBid dashboard we have a Checkout Console section where you can mark of items as dispatched from each participant's invoice, just select the truck symbol to mark them off. This will then be visible in the reporting section also.