Your personal information will:
The types of personal information we may collect about you when you register, include:
You may also be asked to provide credit card information. When this information is provided, it is collected and processed via our payment partner, Stripe. We do not store or have access to any of this billing information. Visit the provider’s website for details of how they use and process your information. Stripe.com
We may collect the following types of personal information directly from you or from third parties.
Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information.
The personal information we collect, store and use is required for the following purposes:
We will generally only process your personal information for the purposes of delivering the service to you. Where we may process your data for other purposes we will always seek your consent.
We will only share personal information with third parties, if required by law or if you provide us with permission to do so. To provide the service to you, we may disclose your personal information to:
Upon written request, we can provide you with a list of the third parties we use to process your personal information.
Choice and consent: Where we are processing your data and needed to ask your permission to do so, you are able to withdraw your consent at any time. We will immediately stop processing your data. You can contact us, using the contact details below.
If you wish to raise concerns about the way we are processing your data or would like to raise an objection, then please contact us using the contact details below, with your concerns.
Access to your data: You have the right to ask us about what data we hold about you, how we process it and provide you with a copy of the information, free of charge and within one month of your request.
To make a request for any personal information we hold and process about you, we would prefer it if you could put it in writing or in an email to the addresses below. We will need to verify your identity before providing the information and where necessary may contact you further to ensure we understand what data you are requesting.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, irrelevant, misleading or out of date.
Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to make a complaint to the relevant data protection authority in the country in which you are based, such as the Information Commissioner’s Office in the United Kingdom.
Erasure of your data (the “right to be forgotten”): Under some circumstances you may request us to delete your data from our systems. Where this is possible (e.g. we don’t have any legal purpose for continuing to process your data) we will erase it from our systems.
If you wish to exercise your right to be forgotten, please contact us via the contact details below.
Portability: Your right to portability allows you to request a machine-readable format of the data you supplied to us and associated service logs (where we store them). Please contact us, using the contact details below, if you wish to receive a CSV export of your data.
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure personal information and protect it from misuse, interference, loss and unauthorized access, modification and disclosure. Additionally, we ensure our staff are appropriately trained in and are responsible for following good data protection practices.
Once a campaign has closed, your data will typically be kept within our database for between four and six years unless requested otherwise by the fundraising organization. This is to enable you to request receipts of your purchases and donations for tax purposes. We are required by UK law to keep details of sales of auction items for six years.
For any questions or notices, please contact our Privacy Officer at: firstname.lastname@example.org
We may change or update elements of this privacy notice from time to time or as required by law.
Last update: January 2023