Silent auctions hosted on GalaBid are private and require a specific campaign link for participation. Typically, the link is provided in an invitation which may be sent by email, flier, or posted on a website or social networking site. If you know someone who is hosting or participating in an auction on GalaBid, contact them to request the auction link.

Our free fundraising software means more funds go directly to your cause. There are no minimum amounts to be raised. Training and support are provided via help videos in the system - it's very easy to set-up and run.

How does it work?
Winning bidders and people who donate/buy raffle tickets can make voluntary contributions towards the GalaBid platform's upkeep when they make their purchase/donation. That's how we can cover our costs and continue to support amazing causes, just like yours.

To keep the fundraising platform loading as quickly as possible we recommend a max of 200 items with up to 10 images each, or 500 with no images.

Yes, you can combine raffle, silent auction and donation item types within one campaign.

A live auction requires an auctioneer and is run in-person in a venue. Bidders raise their hand or paddle when they agree to the bid amount. A silent auction is run on paper or online where bidders enter their bid amount and do so each time they are outbid.

All underbidders are tracked and recorded in the platform, we suggest contacting an underbidder to offer them the prize. You can easily add it to the underbidder's invoice by deleting the retracted highest bid. It will then automatically go to the next underbidder for the amount they bid.

You can easily drag and drop your items once they are added at any stage of your campaign set-up including once you are live and are taking bids.

You can edit your items in the Item section at any stage during the set-up and also once your campaign is live and there are bids on the item.

Yes, you can have up to 10 items per lot, this means that the 10 highest bidders will each win one item.

This is not a feature yet, however, you are able to lock items individually to stop bidding on them at anytime and keep the current bidder as the highest bidder for when the auction closes.

Yes, in the advanced options section when editing the item you can enable a reserve and enter the amount you wish, once a bid is place on that item it will say 'Below Reserve' until the reserve amount is met. You can edit the reserve amount at any time.

Not yet. We are adding this feature in the future, however, our clients tend to raise more without it.

Yes, you can set the overtime to any time you wish, if you set it to 3 minutes then the whole campaign will stay open an additional 3 minutes.

Yes, you are able to schedule your auction to close. This will activate a countdown timer on the campaign for your participants to view also. Note, the auction must me opened manually still.

This feature is optional, we call it Pre-authorisation and can be turned on in the Payment section once your Stripe account is connected. Participants will be asked to enter their credit card information as part of the registration process, however, they will not be automatically charged at the end of the auction. They will be sent a payment link from the platform which they can select their registered card to pay. Alternatively, admins have the ability to charge participants' registered cards from the admin dashboard if they wish.

GalaBid recommends 10 - 14 days for the best auction results.

Yes, each time the highest current bidder is outbid they are sent an outbid notification with a link back to the item so that they can bid again.

This is the responsibility of the campaign organiser.

Not yet, this feature will be added to the GalaBid platform in 2022. We recommend charging your participants outside of the platform for shipping until then.

In the GalaBid dashboard we have a Checkout Console section where you can mark of items as dispatched from each participants invoice, just select the truck symbol to mark them off. This will then be visible in the reporting section also.

Yes, once your campaign is created you can view and add from our catalogue in Items > No Risk Prizes. If these items do not sell you do not pay for them,. If they do every amount over the cost price goes to you.