GalaBid’s free online fundraising platformis the perfect solution for community fundraisers, non-profits and charities.The flexible platform and fundraiserwebsite supports online raffles, silent auctions and donation drives.START YOUR FUNDRAISING CAMPAIGN
We support our service and software development using opt-in ‘tips’ from users. At the end of each successful bid, platform users are given the option to donate an amount of their choosing to help us keep our platform free to great causes, just like yours. Tips are entirely optional.
Winning bidders and people who donate/buy raffle tickets can make voluntary contributions towards the GalaBid service when they make their purchase/donation. That's how we can cover our costs and continue to support amazing causes, just like yours. Please note, we integrate with Stripe only as a payment gateway provider. You will need a Stripe account set up to use this option. You can see how the voluntary contribution works here.
Yes, using GalaBid requires you to create and connect a Stripe account. Stripe is one of the world's most secure payment gateways - you can read more about Stripe - here. All payments are made directly into your Stripe account, GalaBid does not collect any credit card information from your participants.
All training is provided in our HELP section via useful videos. We guide you through the set-up and running of your campaign. Additional support is located on the website and within the dashboard via our LiveChat feature with real people only, no bots!
The free version of GalaBid provides LiveChat and email support only, our email address is email@example.com
You are required to connect a Stripe account to use the free version of GalaBid. This means all payments are made to your Stripe account. Stripe then issues payouts and these can be adjusted within the Stripe platform.
Yes, a complete list of all registered participants and their information is downloadable in the Reports section of the dashboard.
For the most up-to-date requirement please visit www.stripe.com. Normally they require an email address, phone number, tax id, business name, address, and bank account details.
Visa, Mastercard, and AMEX
No, all payments with the free version of GalaBid must be made online via your Stripe account, please contact us for a quote for the paid version of the platform.
Anyone can use the GalaBid platform as long as you agree and follow our Terms and Conditions
No, you do not need to be a non-profit or not-for-profit organization to use GalaBid.
Yes, they will need to register with basic information including a first and last name and verified email address to participate in your campaign.
Yes, they will be able to view all of your campaign details including item information and branding/sponsor information.
Please contact firstname.lastname@example.org with your campaign details and we will delete your campaign for you, please note this action is irreversible and will remove all data from your participants' account in your campaign also.
Go to dashboard.galabid.com and select the 'Forgot Password' link, if you are still having issues receiving the email contact email@example.com
Yes, they will need to enter their name and email to register, however on the registration page there is a checkbox where they can opt in to become anonymous on the participant view of the campaign. In the Dashboard you will be able to see their real information as an organiser.
GalaBid supports all currencies used by Stripe, you can see if yours is included here https://stripe.com/global
Yes, there is a template which you download in the Items section of the platform. You can load items multiple times in this manner.
To keep the platform loading as quickly as possible we recommend a max of 300 items with up to 10 images each, or 1000 with no images.
No, GalaBid is completely browser based and can be used from any smartphone, tablet, or computer.
Currently you cannot add shipping to your items in the platform, we suggest to charge your participants separately or to mark up the starting bid to cover the cost of shipping.
No, GalaBid does not track participants.
We provide you with all registration instructions, including a QR code specific to your campaign URL, SMS registration, or URL. There is also a ready-to-go PDF you can download in the Control Panel > Useful Documents
Yes, if you are using GalaBid for a silent auction/raffle/donations then you can also list Live Auction prizes, we call this item type 'Locked' and this means that your participants can view the item details, however, they cannot bid on this item.
Please log into your Stripe account and contact Stripe support https://support.stripe.com/
Yes, you can add your items as silent auction items or buy-now to sell them.
We do not have a feature for this, however, you are able to sell tickets as buy-now items and download the Buy-now report to see your list of sold tickets and the purchaser's information.
Yes, GalaBid if customizable. You can load your own banner, logos, homepage, and edit your page colors within the Branding section of the dashboard.
There are multiple ways to show sponsors on your campaign. The most popular is to load their logo in the top left-hand logo section, or to add them to your banner which is the main image at the top of the page. You are able to load multiple banners which will rotate if you wish. Another location is to add an info page and add this to your Menu on the left. On the infopage you can add text, images, and videos to give your sponsor recognition. All of the instructions to edit the info page, menu, and branding sections are located in the HELP section within the dashboard after you create your first campaign.
Yes, once you are logged into the dashboard you can add additional admins by going to Organization in the top menu > Admins > Add Admin using their email address. This will send them an invite to create their own login to your organization.
Yes, however, all of the funds for these items will be collected by the organization's Stripe account and will need to be paid out from there accordingly. GalaBid also provides a consignment prize service. To view our prizes on consignment please use your admin account to log into the dashboard and view our catalogue in Items > No Risk Prizes
Yes, you add and edit your items once your campaign is live.