GalaBid - Personal Data

Your rights and controlling your personal information

Choice and consent: Where we are processing your data and needed to ask your permission to do so, you are able to withdraw your consent at any time. We will immediately stop processing your data. You can contact us, using the contact details below.

If you wish to raise concerns about the way we are processing your data or would like to raise an objection, then please contact us using the contact details below, with your concerns.

Access to your data: You have the right to ask us about what data we hold about you, how we process it and provide you with a copy of the information, free of charge and within one month of your request.

To make a request for any personal information we hold and process about you, we would prefer it if you could put it in writing or in an email to the addresses below. We will need to verify your identity before providing the information and where necessary may contact you further to ensure we understand what data you are requesting.

Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, irrelevant, misleading or out of date.

Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to make a complaint to the relevant data protection authority in the country in which you are based, such as the Information Commissioner’s Office in the United Kingdom.

Erasure of your data (the “right to be forgotten”): Under some circumstances you may request us to delete your data from our systems. Where this is possible (e.g. we don’t have any legal purpose for continuing to process your data) we will erase it from our systems.

If you wish to exercise your right to be forgotten, please contact us via the contact details below.

Portability: Your right to portability allows you to request a machine-readable format of the data you supplied to us and associated service logs (where we store them). Please contact us, using the contact details below, if you wish to receive a CSV export of your data.

You can read more about our commitment to protecting the privacy of personal information in our Privacy Policy page.

How to contact us

For any questions or notices, please contact our Privacy Officer at: helpdesk@galabid.com

Amendments

We may change or update elements of this personal data notice from time to time or as required by law.

Last update: January 2023